Privacy Policy
Privacy Policy
Last Updated: July 14, 2025
Impetus Sports Private Limited (“Impetus Sports,” “we,” “us,” or “our”) is dedicated to safeguarding your privacy and the security of your personal information. This Privacy Policy details how we collect, use, process, disclose, and protect your information when you interact with our website, make purchases on our e-commerce platform for physical sportswear, and use our SaaS (Software as a Service) academy software (collectively, “Services”).
By using our Services, you agree to the data practices described in this Policy. If you do not agree with these practices, please do not use our Services.
Company Information: Impetus Sports Private Limited 1403-1404, 14th Floor, West Wing, Prestige Meridien, Mahatma Gandhi Road, Shanthala Nagar, Ashok Nagar, Bengaluru, Karnataka 560001, India.
Contact Information: Email: info@impetus-sports.com Phone: +91 7899103333
1. Information We Collect
We collect various types of information, including personal data, to effectively provide, maintain, and enhance our Services. The information collected falls into these categories:
1.1. Information You Provide Directly to Us:
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Contact and Profile Information: When you create an account, place an order on our e-commerce site, register for our SaaS software, or contact us, you might provide your name, email address, phone number, shipping address, billing address, company name (for SaaS users), and other relevant contact details.
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Payment Information: For both sportswear and SaaS purchases, payment details like credit/debit card numbers or bank account details are processed. We use secure, third-party payment gateways (e.g., Razorpay, Stripe) and do not store your full payment card details on our servers; only a tokenized version is retained for transaction reconciliation if necessary.
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Communications: Any time you communicate with us via email, phone, or support channels, we collect the content of these interactions.
1.2. Information We Collect Automatically:
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Usage Data: When you access and use our website and SaaS platform, we automatically gather certain information about your device and usage patterns. This may include your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, links clicked, and other diagnostic data.
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Cookies and Tracking Technologies: We utilize cookies and similar tracking technologies (like web beacons and pixels) to monitor activity on our Services and store certain information. Cookies are small data files placed on your device that help us improve our Services, analyze usage trends, and remember your preferences. You can configure your browser to refuse all cookies or to notify you when a cookie is being sent; however, refusing cookies might prevent you from using some parts of our Services.
1.3. Information from Other Sources:
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We may receive information about you from third-party services, partners, or publicly available sources, especially for business-to-business purposes related to our SaaS offering (e.g., to verify company details).
2. How We Use Your Information
We use the collected information for various purposes, primarily to provide, operate, maintain, and improve our Services:
2.1. Provide and Manage Services:
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To process and fulfill your e-commerce orders for sportswear, including shipping and delivery.
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To provide and maintain your access to and use of our SaaS academy software.
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To manage your account, including subscriptions and billing.
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To send you transaction confirmations, invoices, and essential service-related communications.
2.2. Improve and Personalize Services:
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To understand how our Services are used and pinpoint areas for enhancement.
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To develop new products, features, and functionalities.
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To personalize your experience on our website and within the software.
2.3. Communication:
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To respond to your inquiries, support requests, and feedback.
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To send you important notices, updates, and administrative messages concerning your account or Services.
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To send you marketing and promotional communications about our products and services that we believe might interest you (you can opt-out of these communications at any time).
2.4. Security and Legal Compliance:
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To detect, prevent, and address technical issues, fraud, or security incidents.
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To comply with applicable laws, regulations, and legal processes (e.g., tax, audit).
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To enforce our Terms and Conditions.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in these limited circumstances:
3.1. Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as payment processing, shipping and logistics, hosting, analytics, customer support, and marketing. These providers are granted access to personal information only to execute their specific tasks and are contractually obligated to protect your information.
3.2. Legal Requirements: We may disclose your information if mandated by law or in the sincere belief that such action is necessary to:
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Comply with a legal obligation (e.g., court order, subpoena).
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Protect and defend the rights or property of Impetus Sports Private Limited.
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Prevent or investigate potential wrongdoing connected with the Services.
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Protect the personal safety of users of the Services or the public.
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Guard against legal liability.
3.3. Business Transfers: In the event of a merger, acquisition, asset sale, or other corporate restructuring involving Impetus Sports Private Limited, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website of any such change in ownership or control of your personal information.
3.4. With Your Consent: We may share your information with your explicit consent or at your direction.
4. Data Security
The security of your data is of utmost importance to us. We implement a variety of industry-standard security measures, both technical and organizational, to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
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Encryption of data in transit and at rest where appropriate.
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Robust access controls and authentication procedures.
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Regular security audits and vulnerability assessments.
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Comprehensive employee training on data privacy and security.
While we strive to use commercially acceptable methods to protect your Personal Data, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements. When we no longer need your personal information, we will securely delete or anonymize it.
6. Your Data Protection Rights
Depending on applicable laws, you may have the following rights regarding your personal data:
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Right to Access: You have the right to request access to the personal data we hold about you.
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Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
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Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data under certain conditions.
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Right to Object: You have the right to object to the processing of your personal data under certain conditions.
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Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
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Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
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Right to Withdraw Consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact information provided above. We will respond to your request in accordance with applicable laws.
7. Links to Other Websites
Our Services may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children’s Privacy
Our Services are not intended for use by individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Policy. You are advised to review this Privacy Policy regularly for any changes. Changes to this Privacy Policy become effective when they are posted on this page.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please don’t hesitate to contact us:
By Email: info@impetus-sports.com By Phone: +91 7899103333 By Mail: Impetus Sports Private Limited, 1403-1404, 14th Floor, West Wing, Prestige Meridien, Mahatma Gandhi Road, Shanthala Nagar, Ashok Nagar, Bengaluru, Karnataka 560001, India.
